These Terms & Conditions ("Terms") govern your access to and use of the pk399 platform, including all gaming, betting, and account services offered at pk399.app. Please read them carefully before registering or placing any bets.
pk399 is strictly for adults aged 18 and above. Creating an account constitutes a binding declaration that you meet the minimum age requirement and that online gaming is lawful in your jurisdiction.
One account per person. Real-money PKR balances are held in trust and subject to KYC verification before withdrawal. Bonus funds are governed by separate wagering requirements disclosed at the time of offer.
pk399 prohibits fraud, collusion, and the use of automated tools. Accounts found in breach of fair use policies are subject to immediate suspension and forfeiture of balances pending investigation.
PKR deposits via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah are accepted subject to minimum and maximum limits. Withdrawals are processed within 24 hours following KYC clearance.
pk399 provides deposit limits, session timers, and self-exclusion tools. Players experiencing difficulties are encouraged to use these tools or contact pk399 support for referral to responsible gaming resources.
pk399 reserves the right to amend these Terms at any time. Material changes will be communicated via the platform. Continued use after the effective date of any revision constitutes acceptance of the updated Terms.
In these Terms & Conditions, the following definitions apply unless the context otherwise requires:
By accessing, registering on, or using the pk399 Platform in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with pk399's Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
If you do not agree with any part of these Terms, you must immediately discontinue use of the pk399 Platform and close your account if one exists. Continued use of pk399 following publication of updated Terms constitutes acceptance of the revised Terms.
Use of the pk399 Platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and throughout the duration of your account:
pk399 reserves the right to conduct age verification and eligibility checks at any time. Accounts found to be in breach of eligibility requirements will be suspended and any balances held pending investigation may be subject to forfeiture.
To access real-money services on pk399, you must register an account by providing accurate, complete, and current information including your full name, Pakistani mobile number, and date of birth. You warrant that all information provided is truthful and not misleading.
Each individual is permitted to hold one pk399 account only. Opening duplicate accounts, whether in your own name or through the use of another person's details, is strictly prohibited and will result in the suspension of all associated accounts and forfeiture of any balances.
You are solely responsible for maintaining the confidentiality of your account credentials. You must not share your pk399 login details with any third party. pk399 accepts no liability for losses arising from unauthorised access to your account resulting from your failure to keep credentials secure.
pk399 operates a mandatory Know Your Customer (KYC) process to comply with applicable anti-money laundering and player protection requirements. You may be required to submit the following documents at any stage:
Withdrawals will not be processed until KYC verification has been successfully completed. pk399 reserves the right to suspend withdrawal access and place accounts under review pending satisfactory completion of KYC. Failure to complete KYC within the required timeframe may result in account closure.
pk399 accepts deposits exclusively in Pakistani Rupees (PKR) through the following payment channels: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah. Minimum and maximum transaction limits apply per payment method and are displayed at the point of transaction.
Deposits are credited to your pk399 Real Money Balance on confirmation from the payment provider. pk399 is not responsible for delays caused by third-party payment processors.
Withdrawal requests are processed within 24 hours of submission, subject to KYC clearance and the absence of any pending bonus wagering obligations. pk399 reserves the right to request additional verification documentation before processing any withdrawal. Withdrawals will only be made to payment methods previously used for deposit, subject to pk399's verification of ownership.
pk399 does not charge processing fees on standard deposits or withdrawals. Third-party charges imposed by your bank or mobile wallet provider are your sole responsibility.
pk399 offers promotional bonuses from time to time, including welcome bonuses, reload bonuses, cashback offers, and free spin credits. All bonuses are subject to the following general conditions, as well as any specific terms communicated at the point of offer:
All bets placed and games played on pk399 are governed by the specific product rules applicable to each game or betting market, as published within the Platform. In the event of any conflict between these general Terms and product-specific rules, the product-specific rules shall prevail.
pk399 uses independently certified Random Number Generator (RNG) technology for all software-based casino games. Live casino games are operated from licensed studios by certified game providers. pk399 publishes theoretical Return to Player (RTP) percentages for all slot and table game titles.
For sports betting markets, including cricket and PSL markets, settlement is based on officially recorded match results. pk399 reserves the right to void markets affected by events outside normal sporting outcomes (e.g., match fixing, adverse weather leading to abandonment) in accordance with applicable sporting rules.
The following activities are strictly prohibited on the pk399 Platform. Breach of any of the following may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:
All content, software, trademarks, logos, graphics, text, and game assets accessible through the pk399 Platform are the property of pk399 or its licensed third-party providers and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal recreational purposes only.
You must not reproduce, distribute, reverse-engineer, or create derivative works from any pk399 content without prior written consent from pk399 or the relevant rights holder.
To the fullest extent permitted by applicable law, pk399 shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the Platform, including but not limited to loss of winnings, loss of data, or loss of opportunity.
pk399 provides the Platform on an "as available" basis and does not guarantee uninterrupted access. Scheduled maintenance, technical outages, or events outside pk399's control may temporarily affect Platform availability. pk399 will endeavour to provide advance notice of scheduled maintenance where practicable.
pk399's aggregate liability to you for any claim arising out of your use of the Platform shall not exceed the value of your Real Money Balance at the time the claim arises.
pk399 is committed to promoting responsible gaming. All players have access to the following tools within their account settings:
If you are experiencing difficulties related to gambling, we strongly encourage you to use these tools and to seek independent professional support. pk399 customer support is available 24/7 and can assist with referrals to responsible gaming organisations. This service is for adults aged 18 and above only.
You may close your pk399 account at any time by contacting pk399 customer support. Upon closure, any pending bets will be settled in accordance with applicable game rules, and your verified Real Money Balance will be returned to you via your registered payment method within 5 business days.
pk399 reserves the right to suspend or terminate any account without prior notice where there is reasonable suspicion of breach of these Terms, fraudulent activity, or legal obligation to do so. In such cases, balances may be withheld pending investigation and, where appropriate, returned to the Player following resolution.
These Terms & Conditions shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which pk399 is licensed and operated. Any disputes arising from your use of the pk399 Platform that cannot be resolved informally through pk399 customer support will be referred to the relevant regulatory or arbitration body as specified by pk399's operating licence conditions.
Players are encouraged to contact pk399 customer support in the first instance to seek informal resolution of any dispute before initiating formal proceedings.
pk399 reserves the right to amend, revise, or replace these Terms & Conditions at any time. Where changes are material, pk399 will provide reasonable notice via the Platform or by communication to your registered contact details. The date of the most recent revision is published at the top of this document.
Your continued use of the pk399 Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to amended Terms, you must cease using the Platform and may request account closure.
If you have any questions regarding these Terms & Conditions, or wish to raise a complaint, please contact the pk399 support team. Our customer support team is available 24 hours a day, 7 days a week.
Support Email: [email protected]
Please do not use the above contact details for marketing enquiries. All correspondence must be in English. Response times are typically under 2 hours during standard business hours.
🎮 Ready to Play on pk399?
By creating an account you confirm you have read and accepted these Terms & Conditions. 18+ only.